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Is the solar panel waterproof?
It is IP54 water-resistant that will protect from water splashing (Do not place it under the rain, or to soak in water).
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Can the solar panel charge smartphones and tablet?
Yes, the solar panel has 1*USB-C output port and 1* USB-A output port.
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What are the advantages of your company?
Strong R & D team, independent R & D and production of main parts, to control product quality from the source.
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Can you supply OEM &ODM service ?
Yes, but there is a minimum order quantity required.
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What kind of certificates your products have acquired ?
Most of our products have acquired CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
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How long is the delivery time of your products?
The delivery time of different products is different, and the delivery time of portable power station is usually 1 month.
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How do you ship the goods since they are high capacity battery ?
We have own forwarder company who are professional at battery shipment.
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How long is the warranty? How to maintain the quality problem? How to deal with the quality problem?
The warranty is 1 year. For general minor problems, our company will issue maintenance instructions and express spare parts.
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Can your machines carry refrigerators, coffee makers, and electric kettles?
Please read the product manual carefully for details. As long as the non-inductive load not over our rated load.
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Does your portable power station have UPS function?
The portable power station has no UPS function.
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Can you supply solar panels? Can you recommend the solar panels for each product?
Yes, we have solar generator kit for you to choose or you could refer to the product specification or operation manual for the matching solar panel of each product.
